About Arbutus Inn
The Arbutus Inn is located right along Victoria's famous Douglas Street and is a six minute drive from the heart of the city and all of its top attractions.
Rooms at this property come with air conditioning, premium television channels, a coffee maker, a private bathroom, and a clock radio. Each room has a microwave and a mini-fridge, while some rooms also have a full kitchenette.
Amenities at this hotel include free Wi-Fi, complimentary parking, and wake-up calls. The property also features a 24-hour front desk and an on-site car rental agency.
Restaurants within walking distance of the Arbutus Inn include Spoons Diner, Denny's, Tim Hortons, Pizzeria Prima Strada, and Chikara Sushi Japanese. Bars like the Shark Club and Tally-Ho Sports Bar are just a short distance from the hotel.
This property is 800 metres from the Mayfair Shopping Centre, 2.7 kilometres from the Inner Harbour, and 2.8 kilometres from the British Columbia Legislature buildings.
Positive Reviews
positive:
Very comfortable beds
Many guests have said that the beds at this property are quite comfortable. This helped these guests to get some rest while staying at the property. In addition, the pillows are said to be comfortable, which adds to the comfort level of these guests.
positive:
Friendly staff
Guests have mentioned that the staff is quite friendly at this property and makes an effort to ensure that you are being taken care of. Most guests have felt as though they could approach staff members with their problems and that they would have these issues alleviated in a hurry.
positive:
Microwave and fridge in the room
Past guests have appreciated having a microwave and a fridge in the rooms at this hotel. Having access to these amenities helped guests to store and re-heat their own food, helping them to save money while spending time in Victoria.
Negative Reviews
negative:
Small rooms
Numerous guests have complained about the size of the rooms, saying that they are too small, especially when more than one person is in the room at a time. This led to guests feeling uncomfortable with their accommodations at this property.
negative:
Far from the downtown area
Although there are public transit options around, this hotel is about two kilometres from downtown Victoria and even further from many of the city's top attractions. As a result, guests found the location to be inconvenient, as it was a little far to comfortably walk.
negative:
No on-site elevator
There have been complaints about the lack of elevators on-site at this hotel. Guests did not like having to carry their luggage up the stairs when checking in.