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    Viceroy Riviera Maya, a Luxury Villa Resort (Playa del Carmen, Mexico)

    Viceroy Riviera Maya, a Luxury Villa Resort (Playa del Carmen, Mexico)

    About Viceroy Riviera Maya, a Luxury Villa Resort

    A few miles north of Playa del Carmen and 40 miles south of Cancun, the Viceroy Riviera Maya, a Luxury Villa Resort offers travelers an elegant escape with chic accommodations and amenities. The beachfront property puts guests with close proximity to fishing, sailing and other activities. Sophisticated villas feature private patios complete with plunge pools and outdoor showers, and a lovely terrace. Modern amenities include free Wi-Fi, flat-screen TVs, DVD players, iHome docking stations, minibars and air-conditioning. Upgraded villas add butler service. The Viceroy Riviera Maya, a Luxury Villa Resort offers a nice range of amenities from the spa to the outdoor pool, gym, library lounge and activities desk. There are two restaurants on property. La Marea features a contemporary Mexican and Mediterrean inspired menu, while the outdoor Coral Grill & Bar features a mix of seafood, pizza and other dishes. Area attractions such as Tulum, Xcaret and Xel-ha are within driving distance of the hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index based on 5204  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  8.8 / 10
    • RoomsExcellent  9.1 / 10
    • ServiceExcellent  9.2 / 10

    Positive Reviews

    positive:

    Serene and Secluded

    Tucked in the jungle, the Viceroy Riviera Maya offers an intimate, private hotel experience away from the crowds. Quite a few guests who have stayed here couldn’t help but comment that the property offers a peaceful setting that makes everybody feel as though they are in their own private world.

    positive:

    Flavorful Food

    Creative and fresh cuisine at both La Marea and the Coral Grill and Bar get rave reviews for the quality and originality. Diners also add that the service at both places is impeccable and that all of the dishes are beautifully plated.

    positive:

    Service Oriented Staff

    Whether it’s at the spa, the activities desk or the beach, the employees at the Viceroy Riviera Maya seem to stand out because of their excellent service. Helpful, respectful and all about service are just a few ways guests have described the stellar staff.


    Negative Reviews

    negative:

    Noise From Neighboring Hotel

    While the hotel has a reputation for being a peaceful retreat, there have been instances where guests have complained they heard noise from the neighboring hotel. This typically happens when there is a DJ spinning at the pool, and not on a regular basis.

    negative:

    Difficult to Find for Some

    No huge signs and a sort of hidden entrance have made it challenging for some travelers to find the hotel when they were driving in for the first time.

    negative:

    Spotty Wi-Fi Connection

    There have been instances guests have noticed the iffy Wi-Fi connection. While this doesn’t seem to bother a lot of people, those who have to stay connected constantly may be inconvenienced if the issue arises.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    Property amenities
    1. Entrance hall/lobby
    2. Gym
    3. Parking
    4. Terrace
    5. Pets allowed
    6. Hotel bar
    7. Outdoor swimming pool
    8. Hotel safe
    9. Conference rooms
    10. Non-smoking rooms
    11. Computer with Internet
    12. Restaurant
    13. 24-hour reception
    14. Snack bar
    15. Beach
    16. Sun umbrellas
    17. Deck chairs
    18. Towels at the pool
    19. Laundry service
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. Hypoallergenic rooms
    24. Car rental
    25. Concierge
    26. Airport shuttle
    27. Free WiFi in public areas
    28. Valet parking
    29. Pool
    30. Free WiFi
    31. Breakfast
    32. Regular disinfection
    33. Hand sanitizer provided
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Ironing board
    4. Openable windows
    5. Television
    6. Air conditioning
    7. Satellite TV
    8. Sitting area
    9. Safe
    10. Cable TV
    11. WiFi
    12. Free WiFi (rooms)
    13. Flatscreen TV
    Sports facilities
    1. Fitness
    2. Surfing
    3. Diving
    4. Yoga
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Playa Xcalacoco Frac 7,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 9848773000 | Fax: +52 9848773001 | 

    Frequently Asked Questions about Viceroy Riviera Maya, a Luxury Villa Resort

    • Is there a pool area at Viceroy Riviera Maya, a Luxury Villa Resort?

      Yes, Viceroy Riviera Maya, a Luxury Villa Resort offers 2 pool areas.

    • Are pets allowed at Viceroy Riviera Maya, a Luxury Villa Resort?

      Yes, Viceroy Riviera Maya, a Luxury Villa Resort has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Viceroy Riviera Maya, a Luxury Villa Resort?

      Yes, Viceroy Riviera Maya, a Luxury Villa Resort provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Viceroy Riviera Maya, a Luxury Villa Resort?

      Check-in at Viceroy Riviera Maya, a Luxury Villa Resort is available from: . Check-out time is by .

    • Where is Viceroy Riviera Maya, a Luxury Villa Resort located?

      Viceroy Riviera Maya, a Luxury Villa Resort is located in Playa Xcalacoco Frac 7, 77710, Playa del Carmen, Mexico.