About Staybridge Suites London, an IHG Hotel
A modern, pet friendly property just off Highway 401, the Staybridge Suites London, an IHG Hotel is within two miles of the White Oaks Mall.
The spacious studio, one-bedroom, and two-bedroom suites each feature a comfortable living area with a flat-screen television, as well as a kitchen equipped with a full-size refrigerator, dishwasher, stovetop, and microwave. High speed Wi-Fi is complimentary.
After a long day of work or play, guests can relax in the heated indoor pool. The Staybridge Suites London, an IHG Hotel also offers a fitness centre, business centre, and complimentary guest laundry facilities, all of which are open 24-hours.
A hearty breakfast buffet is served daily in the Great Room, also home to an evening reception four nights per week. Hungry travellers will also find a wide variety of restaurants within walking distance.
Budweiser Gardens is just over six miles away. Covent Garden Market, Storybook Gardens, and the Western Fair Raceway are within a 20-minute drive.
Positive Reviews
positive:
Home sweet suite...
Guests regularly describe the rooms as clean and comfortable, with well equipped kitchens and comfortable beds. The practical, "homey" one-bedroom and two-bedroom layouts are a particularly great fit for families, who also love the saltwater pool, putting green, and theatre room. The complimentary laundry machines are also much appreciated.
positive:
A warm welcome to London...
The front desk staff have earned many glowing reviews for their friendly and helpful customer service; guests travelling with youth sports teams, little kids, and/or pets are relieved to find the team kind and welcoming to all.
positive:
A convenient location, near lots of eateries...
Guests generally like the hotel's proximity to the 401, which puts the attractions of downtown London within easy reach. White Oaks Mall is within a comfortable walk, as are many places to eat.
Negative Reviews
negative:
The most important meal of the day...
Though guests widely agree that the breakfast staff works hard, at times they are overwhelmed by the breakfast "rush," and some guests find the evidently pre-made or powdered egg and meat dishes unappealing.
negative:
Sleepless nights on the sofa...
The mattresses on the sofa beds are widely described as thin and uncomfortable, even for small children. Some guests are annoyed by the smaller-than-average pillows on the traditional beds, too.
negative:
The complaints department...
Though the hotel's overall rating is fairly high, there are a wide variety of concerns expressed by dissatisfied guests, including noisy fellow guests, delays at check-in, unavailability of requested room type, and the "light touch" housekeeping policy.