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    Southbank Hotel by Marriott Jacksonville Riverwalk (Jacksonville, USA)

    Southbank Hotel by Marriott Jacksonville Riverwalk (Jacksonville, USA)

    About Southbank Hotel by Marriott Jacksonville Riverwalk

    Here at Southbank Hotel, part of Delta Hotels by Marriott, it's our focus to keep things simple and seamless to ensure every moment of your stay, whether it's for work or play, offers an ideal mix of productivity and relaxation. Find thoughtful details throughout our Northeast Florida hotel, with amenities that keep the momentum going and plenty of outlets to recharge when the time is right. Enjoy our modern gym, free WiFi, pet-friendly rooms, flexible event spaces and outdoor pool. For any cravings while on the road, join us for breakfast, lunch, dinner and cocktails at Pier 1515, Southbank Johnnie's and the famed Chart House seafood with river views. We are centrally located to some of Jacksonville's most popular attractions, EverBank Stadium, VyStar Arena and Florida Theatre, with local activities always within reach. Explore Jax Beach or historic San Marco, and enjoy adventures like kayaking, fishing or biking on the water. Our vibrant culture in sunny Jacksonville awaits! We're here when you need us.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.8
    trivago Rating Index based on 9904  reviews from:
    • Hotels.com(8.2/10)
    • LocationGood  7.6 / 10
    • RoomsFair  7.3 / 10
    • ServiceGood  7.5 / 10

    Positive Reviews

    positive:

    Efficient and helpful staffs

    The employees at the front desk deserve a special mention. They are polite and quick to respond. For example, all of your not-so-easy requests are completed after you go out for a walk or a concert. This hotel definitely offers one of the best customer services you'll ever encounter.

    positive:

    A memorable gastronomic experience

    Lexington Hotel & Conference Center may not have an official restaurant, but it offers delectable chicken wraps, hamburgers, and flatbreads. Moreover, the lounge offers breakfast at around six in the morning. This is great for those who want to fill their tummies before a long flight.

    positive:

    Cozy and comfortable beds

    The beds cannot be more comfortable. They have memory mattresses that seem to hug the shape of your body. The sheets are changed each day, making it safe for those sensitive to dust. In addition, you can lie down while enjoying stunning views through the big and transparent windows.


    Negative Reviews

    negative:

    Expensive parking rate

    The hotel has a spacious and secure parking area. However, the daily rate is high. Thus, if you want to save money, you can park at other areas near the hotel. Furthermore, not bringing a car is not a problem since a lot of public transportation systems are available.

    negative:

    Rooms have presence of insects

    There are a few insects such as mosquitoes, ants, and spiders in the rooms sometimes. Thus, you are advised to wear long sleeves, pajamas, and mosquito-repelling lotion for full protection. The staff can also be asked to spray insect repellants.

    negative:

    Some rooms are damp

    Some rooms are a bit humid. This makes the carpets and curtains accumulate a bit of moisture. If you get bothered by these issues, you can ask the staff for replacements. Better yet, request to be transferred to another room.


    All amenities

    Property amenities
    1. Business centre
    2. Arcade/Video games
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Outdoor swimming pool
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Sun umbrellas
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. WiFi in public areas
    24. Room service
    25. Fax/Modem access
    26. Car rental
    27. Airport shuttle
    28. Free WiFi in public areas
    29. Pool
    30. Luggage storage
    31. Multilingual staff
    32. Housekeeping
    33. Free WiFi
    34. Breakfast
    35. Hand sanitizer provided
    36. Safe distance
    37. Response protocol
    38. Online check-in/check-out
    39. New safety protocols
    40. Cashless payment
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Pay-TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Free WiFi (rooms)
    18. Coffee machine
    Sports facilities
    1. Pool table
    2. Bike rental
    3. Golf course
    4. Fitness
    5. Indoor tennis court
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    1515 Prudential Drive,  32207,  Jacksonville,  USA
    Telephone: +1 9043965100 | Fax: +1 9043967154 | 

    Frequently Asked Questions about Southbank Hotel by Marriott Jacksonville Riverwalk

    • Is there a pool area at Southbank Hotel by Marriott Jacksonville Riverwalk?

      Yes, Southbank Hotel by Marriott Jacksonville Riverwalk offers 2 pool areas.

    • Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

      Yes, Southbank Hotel by Marriott Jacksonville Riverwalk has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Southbank Hotel by Marriott Jacksonville Riverwalk?

      Yes, Southbank Hotel by Marriott Jacksonville Riverwalk provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?

      Check-in at Southbank Hotel by Marriott Jacksonville Riverwalk is available from: . Check-out time is by .

    • Where is Southbank Hotel by Marriott Jacksonville Riverwalk located?

      Southbank Hotel by Marriott Jacksonville Riverwalk is located in 1515 Prudential Drive, 32207, Jacksonville, USA.

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