About Sheraton Gateway Los Angeles Hotel
With a complimentary, 24-hour shuttle to nearby LAX, the Sheraton Gateway Los Angeles Hotel offers a restful retreat for guests with a flight to catch.
Ensuite guest rooms and suites at the Sheraton Gateway Los Angeles Hotel offer flat screen televisions, comfortable workstations, and the hotel’s branded plush Sweet Sleeper beds.
Guests can unwind in the heated outdoor pool and whirlpool, or work out in the modern, 24-hour fitness centre.
Buffet breakfast is available in "Brasserie". Also, the hotel lobby features a big lounge and a Starbucks for your daily coffee kick.
Dockweiler Beach State Park is four miles away, and the very famous Santa Monica Beach and Pier are within ten miles. The Hollywood Park Casino, Hollywood Park Racetrack, and the Automobile Driving Museum are within three miles.
Positive Reviews
positive:
Top notch staff.
Most guests give the front desk and management rave reviews for their personable and professional customer service, noting that they are happy to provide directions, accommodate special requests, and see that any maintenance issues are quickly resolved. G
positive:
Clean, comfortable rooms.
The Sheraton Los Angeles Gateway is currently undergoing a substantial renovation, yet most guests do not find the work too disruptive, and are pleased with the current condition of the rooms, noting that they are well maintained and very clean. The beds
positive:
Convenient for air travellers.
Guests appreciate the complimentary 24 hour shuttle to the airport, and further note that the location of the hotel allows them to get a bit of sightseeing in, even on a short stopover. The Manhattan Beach shuttle stops just across the street and charges
Negative Reviews
negative:
Nickles and dimes...
Many guests are disappointed to find that Wi-Fi is not included in the nightly rate, and they find the additional fee to be excessive. Others were upset by the charge for self parking.
negative:
Housekeeping matters...
Though most guests find their rooms to be very clean, a few have reported unfortunate oversights. Infrequent vacuuming and less than spotless bathrooms seem to be most common issues. A few guests were also accidentally checked into rooms that had not been
negative:
A few bad apples?.
Though most are pleased with the service they receive, a smaller group of guests felt some of the staff were impolite.