It takes you just a few steps to reach your guest room from DUS Airport: Sheraton Düsseldorf Airport hotel is directly connected with the Terminal - in the unique location on the roof of car park P3, surrounded by 10,000m² greenery. Warm atmosphere, mature design concept - our hotel is a communicative venue and relaxed hideaway at the same time. Enjoy easy access to the motorway, long-distance trains and urban transport and yet far from the hustle and bustle of the outside world. Parking is easily possible as well - there are only short distances between car park, hotel and airport. In the 195 Guest Rooms and Junior Suites, soundproofed windows and the Sheraton Signature Sleep experience create your personal space of tranquility. Our hotel is pet friendly and welcomes small pets (max 20kg) at a fee of 15 EUR per night. Relax from your travels or prepare for your meeting with green views. Düsseldorf city center and the surrounding area are also well worth visiting and easy to reach.
Directly across the street from the arrivals level of the terminals, the hotel is very easy for even the weariest air travellers to locate. The entrance to the S-Bahn is also just outside, and takes guests directly to downtown Dusseldorf in about 15 minut
Few guests fail to mention the excellent soundproofing, noting that they never hear the airplanes overhead, and the nicely landscaped terrace views also make the airport seem much more distant than it is. The housekeeping staff do a great job, as the word
Most guests give the front desk staff high marks for their personable and professional customer service, noting that they are happy to answer questions, provide directions, see that any maintenance issues are quickly resolved.
Many guests are irritated to find that Wi-Fi is not included in the nightly rate, and they find the additional fee to be excessive. A few guests who did decide to pay for Wi-Fi or had it included in their rate subsequently had trouble connecting to the se
Guests who stay at the Club level and have breakfast included in their nightly rate generally enjoy it and find it good value, while others who opt to pay for it separately more often feel the opposite, and note that next time they will try one of the man
While some guests found the rooms a good size by European standards, others found them tiny, particularly the bathrooms.
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