We’re comparing great hotel deals for you...

    Resort Paradisus Cancún (Cancun, Mexico)

    Resort Paradisus Cancún (Cancun, Mexico)

    About Paradisus Cancún

    Open your heart to all the beauty of the Caribbean Ocean at this luxury all-inclusive resort. The spectacular architecture, influences of Mayan culture, spectacular attention to detail and exclusive services is unlike anything you have ever experienced. Stunning glass windows let natural Caribbean light flood into your suite. Discover ultimate well-being in two fabulous spas as well as every luxury that Cancun has to offer from this resort, which is rich in tradition, luxury, and fun. White-sandy beaches lapped by a calm ocean, the beauty of the Nichupté lagoon, and the influences of Mayan monuments in the five glass-roofed pyramids at Paradisus Cancun. You will also be surprised by the perfect balance between exuberant nature and local traditions: enjoy wonderful sunsets from your room. You can enjoy the most exquisite vacation services to ensure that everything goes exactly as you planned. An incredible choice of dishes and flavors of the world awaits you. Snorkeling, scuba diving, exploring the reef and cenotes... endless activities for discovering the essence of Cancun.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Positive Reviews

    positive:

    Good for families

    A number of guests travelling with children commented that the Paradisus Cancun hotel was particularly family friendly. A number of guests had taken advantage of the family concierge service, which provides extra amenities for the kids including kids only activities and snacks.

    positive:

    Surrounded by water

    Guests repeatedly noted the amazing location and its proximity to the beach. A number of reviewers mentioned the easy access to the beach from the pool areas. Renting a Balinese Cabana also comes highly recommended.

    positive:

    Food Glorious Food.

    With nine restaurants and countless menu options it is easy to see why guests rated the food amongst the highlights of their stay. Time and time again guests raved about the Market Grill restaurant as being the pick amongst the nine. It serves a mix of Italian/ Argentine cuisine in an oceanfront setting.


    Negative Reviews

    negative:

    When it goes wrong ...

    A number of guest reviewers had a similar experiences in that when things went wrong, they went really wrong! A common feature of the collective experience, was a lack of customer service and attention to detail - when guests required additional help.

    negative:

    Get in quick for dinner

    Notwithstanding that the food across all nine restaurants is outstanding, guests repeatedly commented that their inability to book into the restaurants, due to their popularity, was very frustrating.

    negative:

    Dated décor, leaky rooms

    A number of guests mentioned that the hotel could benefit from updating its style, as well as overhaul its maintenance to ensure that those areas showing signs of wear and tear (such as the elevators and leaky ceilings) with fixed.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    Property amenities
    1. Business centre
    2. Café
    3. Nightclub
    4. Entrance hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Beach bar
    13. Outdoor swimming pool
    14. Hotel safe
    15. Convenience store
    16. Conference rooms
    17. Non-smoking rooms
    18. Restaurant
    19. 24-hour reception
    20. Snack bar
    21. Beach
    22. Sun umbrellas
    23. Towels at the pool
    24. Laundry service
    25. Spa
    26. WiFi in public areas
    27. Room service
    28. Fax/Modem access
    29. Organised activities
    30. Doctor on site
    31. Car rental
    32. Concierge
    33. Airport shuttle
    34. Free WiFi in public areas
    35. ATM
    36. Late check out
    37. Pool
    38. Luggage storage
    39. Housekeeping
    40. Free WiFi
    41. Breakfast
    42. Hand sanitizer provided
    43. Response protocol
    44. Online check-in/check-out
    45. New safety protocols
    46. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    4. Organized activities for kids
    Room amenities
    1. Balcony
    2. Bathtub
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Minibar
    9. Pay-TV
    10. Sitting area
    11. Telephone
    12. Safe
    13. WiFi
    14. Free WiFi (rooms)
    15. Flatscreen TV
    16. Dryer
    17. Closet
    Sports facilities
    1. Volleyball
    2. Golf course
    3. Fitness
    4. Tennis court
    5. Diving
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. All inclusive (upon inquiry)
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Boulevard Kukulcan Km. 16.5,  77500,  Cancun,  Mexico
    Telephone: +52 9988811100 | Fax: +52 9988811740 | 

    Frequently Asked Questions about Paradisus Cancún

    • Is there a pool area at Paradisus Cancún?

      Yes, Paradisus Cancún offers 2 pool areas.

    • Are pets allowed at Paradisus Cancún?

      No, Paradisus Cancún doesn’t allow pets.

    • Is parking available at Paradisus Cancún?

      Yes, Paradisus Cancún provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Paradisus Cancún?

      Check-in at Paradisus Cancún is available from: . Check-out time is by .

    • Where is Paradisus Cancún located?

      Paradisus Cancún is located in Boulevard Kukulcan Km. 16.5, 77500, Cancun, Mexico.

    Interesting hotels nearby Paradisus Cancún

    These hotels may also be interesting for you...

    Destinations nearby Paradisus Cancún

    Other destinations close to Paradisus Cancún

    Explore nearby attractions