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    Resort Hyatt Zilara Rose Hall (Montego Bay, Jamaica)

    Resort Hyatt Zilara Rose Hall (Montego Bay, Jamaica)

    About Hyatt Zilara Rose Hall

    Overlooking the turquoise water of Montego Bay and peaks of Blue Mountains, Hyatt Zilara Rose Hall is an all-inclusive adult only resort that offers a comfortable yet luxurious holiday. From resort-view suites to ocean front Butler suites, the rooms are artistically designed and feature flat-screen TV, deluxe bedding, stocked minibar and an en suite bathroom with bath amenities. Hyatt Zilara Rose Hall offers a plethora of activities for guest’s rejuvenation such as windsurfing, snorkelling, aerobic, yoga classes, water sports, live performance and therapeutic massage. The property also boasts of an outdoor pool, sun terrace, private beach, fitness centre, kids club, free Wi-Fi and parking. Guests can indulge in a culinary delight as they relish varied cuisine in buffet spread or a la carte at the on-site restaurants. Innovative cocktails, spirits and fine wines can be enjoyed at the bar. Montego Bay Airport is located at a distance of six miles.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationExcellent  8.7 / 10
    • RoomsNot rated yet
    • ServiceExcellent  9.2 / 10

    Positive Reviews

    positive:

    Relax your senses

    As you dip in the pool or visit the spa, you can experience relaxation in your senses. The amenities by Hyatt Zilara Rose Hall have played a huge role in offering its visitors a holiday they would have been looking for a long time.

    positive:

    Spectacular views

    With calm atmosphere and peace all around, you are sure to have a relaxed feel on your holiday. A stay at this property has been pleasant for most of the guests because of the serenity, spectacular views and picturesque beauty they experienced.

    positive:

    Butler Service

    Several past guests have shared their positive experiences in the resort which were made possible by their personal butlers. The personal butlers are doing tremendous job at this property in adding a WOW factor to a comfortable stay.


    Negative Reviews

    negative:

    Issues with cleanliness and hygiene

    Some of the past guests have had issues with their room's cleanliness and hygiene. Dirty bedding, and towels were provided to some of the guests. While some complained of mouldy bathroom and filthy sink.

    negative:

    Food wasn't worth eating

    Though most of the guests enjoyed their stay at this property, some left disappointed because of the inedible food served at the on-site restaurants. Guests have reported that in certain instances they were served uncooked and overcooked food which wasn't worth eating.

    negative:

    Staff needs more training

    While most of the visitors enjoyed their stay at Hyatt Zilara Rose Hall, some of the guests have felt that the staff is untrained especially service and housekeeping. In certain instances, guests have been annoyed due to rude behaviour and limited knowledge of the staff members.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Hot tub
    Property amenities
    1. Business centre
    2. Lift
    3. Gym
    4. Parking
    5. Terrace
    6. Porter service
    7. Hotel bar
    8. Outdoor swimming pool
    9. Hotel safe
    10. Conference rooms
    11. Non-smoking rooms
    12. Restaurant
    13. 24-hour reception
    14. Snack bar
    15. Beach
    16. Deck chairs
    17. Towels at the pool
    18. Laundry service
    19. Spa
    20. WiFi in public areas
    21. Room service
    22. Concierge
    23. Free WiFi in public areas
    24. Pool
    25. Luggage storage
    26. Housekeeping
    27. Free WiFi
    28. Breakfast
    29. Regular disinfection
    30. Hand sanitizer provided
    31. Temperature screening
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    36. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Cosmetic mirror
    8. Minibar
    9. Radio
    10. Telephone
    11. Safe
    12. WiFi
    13. Fan
    14. Free WiFi (rooms)
    15. Closet
    Sports facilities
    1. Golf course
    2. Fitness
    3. Surfing
    4. Tennis court
    5. Yoga
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Rose Hall Road,  Montego Bay,  Jamaica
    Telephone: +1 833-284-9288 | 

    Frequently Asked Questions about Hyatt Zilara Rose Hall

    • Is there a pool area at Hyatt Zilara Rose Hall?

      Yes, Hyatt Zilara Rose Hall offers 2 pool areas.

    • Are pets allowed at Hyatt Zilara Rose Hall?

      No, Hyatt Zilara Rose Hall doesn’t allow pets.

    • Is parking available at Hyatt Zilara Rose Hall?

      Yes, Hyatt Zilara Rose Hall provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hyatt Zilara Rose Hall?

      Check-in at Hyatt Zilara Rose Hall is available from: . Check-out time is by .

    • Where is Hyatt Zilara Rose Hall located?

      Hyatt Zilara Rose Hall is located in Rose Hall Road, , Montego Bay, Jamaica.

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