The four star Imperial Hotel & Spa offers luxury accommodation and an array of facilities, complete with excellent views across the Old Quarter of Hanoi. The elegant rooms are furnished with wooden flooring and offer air-conditioning. TVs, personal safes, minibars and kettles also feature, whilst the private bathrooms have free toiletries and a hair dryer. A tour desk is on-site to assist guests plus the twenty-four hour reception offers luggage storage, laundry and car rental services. There is also a business centre and souvenir shop on-site. Breakfast is complimentary and served in the form of a buffet. The top floor in-house restaurant is also open for lunch and dinner service, plus there are dozens of other restaurants and bars nearby. Thang Long Ca Tru Theatre, Hang Gai Street and Hoan Kiem Lake are all within a ten minute walk of the Imperial Hotel & Spa. The Ho Chi Minh Mausoleum is around two kilometres away.
The property is situated in the heart of the Old Quarter of Hanoi, the most popular area with tourists. This central location is regularly cited as a primary reason for choosing this property, with many guests appreciating being able to walk to multiple points of interest from the hotel.
Guests find the staff of this hotel to provide excellent customer service and comment on their polite and friendly nature. Reviews mention staff assisting guests with tour bookings and providing useful advice for the city and beyond. Consequently the staff are consistently rated very highly.
A Breakfast buffet is included in the price of this property and it is reported by many reviews to be of a good quality. Guests appreciate having a choice of Asian and American style dishes and enjoy the variety on offer.
Although there is a lift in this hotel, it does not reach every floor. Guests report that they have to walk the final two floors to the restaurant on the eighth floor, something they find to be inconvenient. The lift is also described as being quite small and not overly comfortable.
So far, no further recent negative opinion has been expressed by guests about this hotel.
No, Imperial Hotel & Spa doesn’t offer pool areas.
No, Imperial Hotel & Spa doesn’t allow pets.
Yes, Imperial Hotel & Spa provides Parking, Accessible parking for guests.
Check-in at Imperial Hotel & Spa is available from: . Check-out time is by .
Imperial Hotel & Spa is located in 44 Hang Hanh Street, Hoan Kiem District, 100000, Hanoi, Vietnam.
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