About The Shrubbery
Situated in Ilminster, the three-star The Shrubbery is housed in an Edwardian-era building near the 16th-century Barrington Court and the River Isle. The hotel features a guest lounge and conference space.
The hotel’s 21 rooms provide amenities such as flat-screen TVs, desks and tea/coffee makers. Rooms also benefit from private bathrooms, daily housekeeping and complimentary Wi-Fi. Select rooms add a four-poster bed and a separate seating area.
Amenities at the The Shrubbery include concierge and porter services, meeting rooms, a safe-deposit box and free guest parking.
The on-site Revival restaurant is open for breakfast, lunch and dinner. Lighter bites are available in the bar. Guests can enjoy alfresco dining, weather permitting, as well as room service.
The hotel lies within ten miles of Forde Abbey and the Crewkerne Heritage Centre, 15 miles from Hestercombe Gardens and 25 miles from Glastonbury Abbey.
Positive Reviews
positive:
Comfortable and well presented rooms
Guests rate the standard of the rooms at the Best Western Shrubbery highly. Most seem to have an individual look and while a small number of guests thought the rooms were a little dated, most appreciate the standards of cleanliness and comfort. The views of the surrounding countryside are often fabulous.
positive:
Perfect for a relaxing weekend
Reviews indicate that guests find it easy to relax at this hotel. The staff will put you at ease from the moment you arrive. Plus, there are picturesque walks to enjoy nearby. If you want to explore further afield, the hotel provides a convenient base from which to enjoy a little sightseeing.
positive:
Good value for money
Although a few guests comment that they found the breakfast was a little pricey, the general consensus is that the Best Western Shrubbery offers good value for money. Room rates seem especially reasonable, especially if you are able to secure a low price by booking early.
Negative Reviews
negative:
No lift
A small number of guests mention the lack of a lift in the hotel. This presented a problem for less mobile visitors. Although reviews tend to be complimentary about the staff, assistance with luggage doesn't seem to be consistently offered.
negative:
Menu described as limited
Although many guests enjoyed their meal in the Best Western Shrubbery, a couple do mention that they found the menu was a little sparse when it came to available choices. Some chose to go elsewhere to eat due to not finding anything they fancied on the menu.
negative:
Meetings/events seem to take preference
Much of the feedback about this hotel is positive. However, a few comments do suggest that guests sometimes feel undervalued when meetings or events are taking - almost as if they are not as important to please.