Located on Isla Mujeres off the coast of Cancun, Suites Los Arcos offers homely Mexican-style rooms with convenient self-catering facilities. Travellers are just steps from local shops, restaurants, cultural attractions, and the shores of the Gulf of Mexico. All 12 rooms feature bright and airy décor along with air conditioning, cable television, balconies, and kitchenettes. Guests can enjoy free Wi-Fi in common areas, and bilingual staff can offer laundry services and tourist information. The hotel is within walking distance of numerous eateries such as Qubano Restaurant, Rooster Cafe, Lola Valentina, and Olivia Mediterranean restaurant, to name only a handful. Room service is also available. Suites Los Arcos is a two-minute walk from Mundaca House and five minutes on foot from Norte Beach. Dolphin Discovery, Crayola House, and Costa Occidental de Isla Mujeres National Park are all within two miles of the hotel.
Travellers often cited the hotel's location as the best part of their trip, stating that the area is lively, safe, and easily walkable. Reviews noted that local restaurants, bars, shops, and the beach are all within a five-minute walk and that the rooms facing the street give good views over Avenue Hidalgo.
The rooms were said to be very clean, comfortable, and well-kept with good self-catering facilities. Guests added that the bathrooms were spacious and that the showers had good water pressure. Many enjoyed sitting on their balconies while taking in views of the town.
Visitors felt that the hotel represents a good value for money compared to similar establishments, especially given its central location in a popular vacation town. Reviewers also said that the kitchenettes and cheap local markets were great for saving money on meals.
As the hotel is located in the heart of town, the area can generate some noise at night. People noticed loud music and crowds at local bars until around midnight, stating that the rooms away from the street were much quieter but did not offer great views.
The rooms, while clean and well-kept, were reported to have a couple recurring issues. Specific problems were a lack of hot water in the showers and a slow or unreliable Wi-Fi connection.
A number of guests commented that the staff members they encountered only spoke Spanish and were not always around to help. Reviewers stated that getting assistance could be tricky given the language barrier.
No, Suites Los Arcos doesn’t offer pool areas.
No, Suites Los Arcos doesn’t allow pets.
No, Suites Los Arcos doesn’t provide parking.
Suites Los Arcos is located in Avenida Hidalgo No. 58, 77400, Isla Mujeres, Mexico.
The cancellation policy for Suites Los Arcos varies depending on the type of room and booking conditions.
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