A home away from home in the popular Gold Coast district, Sonesta ES Suites Chicago Downtown Magnificent Mile is surrounded by fine dining restaurants and upscale shops. The spacious studio, one-bedroom, and two-bedroom suites each feature a full kitchen with a stovetop, refrigerator, dishwasher, and microwave. High speed Wi-Fi is complimentary throughout the building. Sonesta ES Suites Chicago Downtown Magnificent Mile is smoke-free and pet friendly. A fitness center, coin laundry, and valet dry cleaning services are available on site. Guests enjoy a daily buffet breakfast. The hotel also offers local restaurant dinner delivery services for those who like to eat in. Nearby attractions include the Museum of Contemporary Art, Navy Pier, and Chicago Children's Museum. Wrigley Field is about 25 minutes away on the Red Line.
Guests visiting to shop love being just one block away from the from the Magnificent Mile, while foodies exclaim over the many fine restaurants nearby. Grocery stores and other such amenities are not hard to find either. Sightseers note that the hotel is just around the corner from the John Hancock Center, and that it is a short walk to the beach, Navy Pier, American Girl Place, and several museums.
The front desk, housekeeping, and valet staff frequently receive rave reviews for their personable and professional customer service. Guests often note that they are greeted warmly by every team member they meet during their stay.
Most guests describe the rooms as very clean and cozy, with comfortable beds and all the appliances and utensils you might need in the kitchen. Though the rooms are no longer brand-new and not particularly spacious by Residence Inn standards, most families and groups find the suite layout provides enough space and privacy.
The Residence Inn Chicago Downtown Magnificent Mile is a former condo building, and several guests note that the elevators are a bit small for the big increase in traffic.
Some guests find the breakfast area a bit too chaotic or crowded in the last hour or so of service, and opt to use their own kitchens or head to one of the many nearby restaurants for a more relaxed experience.
A few guests had trouble maintaining a strong connection to the complimentary Wi-Fi, while others struggled with the air conditioning. Some guests noted that the sound insulation between rooms could be a bit better, and a few guests on lower floors were disturbed by traffic noise.
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