Hotel Santa Justa is a 4-star hotel situated in the Baixa area of Lisbon that features luxurious guest rooms, a restaurant, a bar and a central location close to the city centre and many of the area's attractions. Non-smoking guest rooms feature coffee and tea facilities, an LED Smart TV, bathrobes, slippers, premium bedding, a minibar, air conditioning, complimentary bottled water, a hair dryer, a safe and blackout curtains. Services and amenities offered at the hotel include bicycle rentals, childcare service, laundry facilities, an airport shuttle, complimentary Wi-Fi, concierge service, a tour desk and 24-hour front desk. A buffet breakfast is served each morning at the Elevador Coffee-Bar and a wide variety of drinks are served at the on-site bar. Hotel Santa Justa is located close to many attractions including Hotel Santa Justa Lift, Augusta Street Shopping District, Figueira Square, Rossio Square, Castle of Sao Jorge and Lisbon Cathedral. Rossio Train Station is also located nearby.
The staff at Santa Justa are very welcoming and continue to acknowledge guests throughout their entire stay by frequently asking if everything is good, going out of their way to make conversation with guests and offering suggestions on things to do in the area. All service is quick and efficient and most staff members are multilingual.
The guest rooms are very spacious with lots of storage areas and room to move about. Guests also reported that the views are quite nice, the walls and windows are soundproof, the room temperature is always just right, the beds are comfortable and the bathrooms are large and luxurious with lots of hot water in the showers.
Guests reported that the breakfast served each morning is large with a wide variety of delicious, healthy, fresh, well-prepared items to choose from.
Guests reported that the food served at the hotel is of poor-quality with hot items served cold, cold items served warm and over-seasoned items. Also reported was food being left out in the open where flies can get to it and slow service.
Guests reported that some staff members are unknowledgeable about the area, the hotel and basic things they should know like how to make a cocktail or properly serve food. Also reported was staff that seem disinterested in guests' needs, staff who are not accommodating when there are issues with the rooms and mix-ups with rooms that have guests being assigned to rooms that are already occupied.
The rooms at Santa Justa are quite small with a lack of storage space and hangers in the wardrobe. Guests also reported that the decor is dated and boring, the air conditioning doesn't work, the beds are uncomfortable and the showers don't work properly.
No, Hotel Santa Justa doesn’t offer pool areas.
No, Hotel Santa Justa doesn’t allow pets.
Yes, Hotel Santa Justa provides Parking, Accessible parking for guests.
Check-in at Hotel Santa Justa is available from: . Check-out time is by .
Hotel Santa Justa is located in Rua dos Correeiros, 204, 1100-170, Lisbon, Portugal.
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