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    Hotel Royal On The Park (Brisbane, Australia)

    Hotel Royal On The Park (Brisbane, Australia)

    About Royal On The Park

    Royal On The Park overlooks the City Botanic Gardens and offers four-star accommodation in Brisbane’s central business district. All rooms are air conditioned and include free Wi-Fi, LCD TV, iPod docking station, in-room safe, blackout curtains, complimentary toiletries, hairdryer, desk, refrigerator and minibar. Rooms have views of either the Brisbane CBD or the Botanic Gardens. Hotel amenities include 24-hour front desk as well as 24-hour business centre and fitness facilities, concierge services, outdoor pool, spa tub, meeting rooms, tours/ticket assistance, wedding services. The onsite Walnut Restaurant serves breakfast, brunch, lunch, and dinner daily. The Lounge Bar serves a variety of alcoholic drinks as well as freshly brewed coffee, teas and snacks. Royal On The Park is a minutes’ walk from Brisbane Botanic Gardens and 5-minutes from Queen Street mall and the central business district. St. Stephens Cathedral is 10-minutes’ walk away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 16793  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  9.4 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Centrally located.

    Royal On the Park is centrally located, with many sites and attractions, including shopping, restaurants and cafes, being within walking distance. The Edward Street bus stop is 3-minutes’ walk away which gives access to 11 different bus routes. The Brisbane river is also 3-minutes away and you can stroll along the path between the river and the Botanic Gardens.

    positive:

    Home away from home.

    The hotel has many repeat guests due to it’s high level of service and comfort reasonable prices. The rooms are quiet, kept spotlessly clean, are well presented with lovely furnishings, comfortable beds and reliable high-speed Wi-Fi.

    positive:

    Service with a smile.

    Royal On the Park prides itself on providing a positive customer service experience. Staff are reportedly warm and friendly, attentive and professional. Staff strive to make guests feel welcome and at home, and should problems arise, you can expect quick attention and a speedy resolution to issues.


    Negative Reviews

    negative:

    Dated furnishings.

    Some guests felt that the decor, furnishings and general appearance of the hotel was dated and in need of modernisation. Common elements mentioned which are in need of refurbishment included the carpet, furniture, beds and bathrooms.

    negative:

    Poor customer service experiences.

    Some guests found the reception staff to be inhospitable, rude and unhelpful. At times staff were slow to attend to guests’ requests and seemed unwilling to provide assistance.

    negative:

    Noisy neighbours and air conditioning.

    Some guests complained that the rooms are not sound proofed. The sounds of neighbouring guests can be heard through the walls, and the air conditioning has also been said to be unpleasantly loud.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Hotel bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. Computer with Internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Sun umbrellas
    18. Deck chairs
    19. Towels at the pool
    20. Laundry service
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Fax/Modem access
    25. Doctor on site
    26. Concierge
    27. Airport shuttle
    28. Free WiFi in public areas
    29. Pool
    30. Luggage storage
    31. Housekeeping
    32. Free WiFi
    33. Breakfast
    34. Regular disinfection
    35. Hand sanitizer provided
    36. Masks provided
    37. Safe distance
    38. Response protocol
    39. Online check-in/check-out
    40. New safety protocols
    41. Cashless payment
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Free WiFi (rooms)
    18. Flatscreen TV
    19. Closet
    Sports facilities
    1. Bowling
    2. Golf course
    3. Fitness
    Theme / Type
    1. Convention hotel
    2. Eco-friendly hotel
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. Halal food
    2. Kosher
    3. Diabetic food
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 13:00
    2. Check out: 11:00

    Contact

    152 Alice Street,  4000,  Brisbane,  Australia
    Telephone: +61(7)32213411 | Fax: +61(7)32299817 | 

    Frequently Asked Questions about Royal On The Park

    • Is there a pool area at Royal On The Park?

      Yes, Royal On The Park offers 2 pool areas.

    • Are pets allowed at Royal On The Park?

      No, Royal On The Park doesn’t allow pets.

    • Is parking available at Royal On The Park?

      Yes, Royal On The Park provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Royal On The Park?

      Check-in at Royal On The Park is available from: . Check-out time is by .

    • Where is Royal On The Park located?

      Royal On The Park is located in 152 Alice Street, 4000, Brisbane, Australia.

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