Hotel Quisisana (Rome, Italy)

Reviewers often spoke highly of the customer service at this low-cost hotel. Many said they dealt with helpful, friendly and professional members of staff.

Guests loved being in the centre of Rome as there were many shops and dining options in the surrounding blocks. Furthermore, Termini station was just a short walk away for buses and metro trains across the city plus express trains to Fiumicino Airport. Sightseers liked the way they could easily walk to top attractions like the Coliseum and Roman Forum. Guests also appreciated the option of an airport shuttle service offered by the hotel.

The usually inexpensive room rates appealed to budget-minded guests looking for straightforward lodgings in the centre of Rome. Many reviewers said the rooms were clean and comfortable and more than adequately spacious for a short city break on a budget. Guests appreciated the en suite bathrooms and liked the hydro-massage showers in selected rooms.

Many diners considered it a bonus that a free breakfast was included. However, several critics said the simple continental offering was nothing special or that the coffee was poor by Italian standards.

It came as a disappointment to many travellers that there were additional charges for Wi-Fi access at this property. Furthermore, the network had a limited range, which meant guests could only log-on in and around the lobby.

Critics occasionally took issue with cleanliness standards in some rooms at Hotel Quisisana. There were claims of inconsistent housekeeping standards, insufficiently cleaned bathrooms, smoky smells and mould. Maintenance issues were also reported in some rooms. These included claims of an unreliable hot water supply, damaged furniture and dated decor.