Hotel Phenix (Brussels, Belgium)

Polite, charming and helpful, they'll ensure your comfort throughout your stay and provide all the information and assistance necessary.  Wonderful smiles!

Lovely breakfast on the buffet every morning served up by charming staff includes both classic continental and hot cooked items, fresh fruit, cereals, tea and coffee.

Very bold style with vibrant accent colours in these rooms.  Flat screen televisions and excellent Wi-Fi (ask for the password at reception), clean bathrooms and exceedingly comfortable beds.  Spacious with en-suite facilities.

No AC means the rooms can become quite stifling hot in the summer.  (Although you can open a window in most rooms, this allows outside noise to come in a keep occupants awake.)  Power sockets are minimal and in strange positions, pillows are quite hard, there are no coffee/tea kettles and the beds are uncomfortable.  

Not enough soundproofing for these rooms.  Thin walls allow in the sounds from neighbouring rooms, while road noise from passing traffic out front.

Don't lean to hard against anything or it may loosen and fall to the ground.  Corners and walls need a good scrubbing.  Showers, despite all attempts to the contrary, flood the bathroom every time.  The transparent door showing all your business to the rest of the room's occupants is the cherry on top.