About Novotel Genova City
Located in a glass-fronted building, the Novotel Genova City provides friendly and informative service to guests.
Rooms at the Novotel Genova City accommodate up to two adults and two kids. They feature a sofa bed and a king-sized bed. Along with a television and available Wi-Fi access, the rooms include an area for working. A tea kettle, hair dryer and safe are also provided.
This property has a solarium, tanning salon, fitness centre and outdoor pool. Private garage parking is available for a fee. There's also a video game area.
Besides eating from the breakfast buffet, guests can get Italian cuisine from the Novotel Cafe. A bar is also on site, which serves specialty drinks, plus snacks.
Ten minutes from the city centre by car, the property is two kilometres from the former residence of Christopher Columbus and three kilometres from the Carlo Felice Theatre.
Positive Reviews
positive:
Excellent Service From Staff.
Many guests said that the level of service they received from the people who work here was a highlight of their experiences. You can anticipate the staff to be very courteous and able to offer suggestions about how to best explore the area.
positive:
Rooms Are Large for Europe.
Guests found that, compared to other accommodations they had stayed at in Europe, the rooms here are quite spacious. Even if you are staying with multiple people or have large suitcases, you should still find that the rooms don't feel cramped.
positive:
The Food is Good.
Guests were generally satisfied by the tastiness and variety of foods served here. That opinion was expressed both for the breakfast buffet and the dishes offered later in the day. Although there are other restaurants nearby, you may find it's sufficient to just eat inside the hotel.
Negative Reviews
negative:
Too Far From the City Centre.
You may find that this hotel is too far outside the city centre to meet your preferences. Although there are transit stops available to use, many guests opted to take taxis and thought the fares were too steep. If you're expecting to stay walking distance from attractions, this property isn't an ideal choice.
negative:
Hard Beds.
Occasionally, guests complained that the mattresses are very hard. Although some guests found their sleep slightly disrupted, most were only slightly bothered by it.
negative:
Not Up to the Brand's Standards.
Numerous guests felt that this property fell short when it comes to representing the hotel chain at large. Several commented that they had stayed in other locations owned by the brand, but felt this one was among the worst. The property is very worn, and in need of refurbishment. Some guests also said it was not clean enough.