Hotel Novotel Gdańsk Marina (Gdańsk, Poland)

Guests generally love the hotel's location, and in particular the small passage leading across the hotel grounds directly to Jelitkowo Beach and the promenade, beloved by cyclists, runners, and leisurely strollers headed for the Sopot Pier. The Oliva Cathedral, its famous church organs, and its nearby park are about 10 minutes away by car, while the Ergo Arena is about 10-15 minutes away on foot.

The rooms are widely described as clean and comfortable, and priced attractively for families. Many rooms on the higher floors offer a pleasant view of the coast, and guests note that you can hear the sea waves if you leave the windows at night. Families also appreciate the on site activities for kids, noting the pool is newly updated and a new outdoor playground is in the works.

The reception personnel have earned many positive reviews for their warm and welcoming customer service. The breakfast buffet is widely considered plentiful, varied, and good value for the price.

Guests who stay in the summer months, when the temperatures can hit 30c or above, warn their fellow travellers that the rooms are not air-conditioned.

Though some areas of the hotel (the pool, lobby, and outdoor areas) are more modern or currently under renovation, guests note the rooms are ready for the same treatment, noting the furnishings are a bit dated and showing some wear.

Guests have reported poor sound insulation between the rooms and hallway. Housekeeping oversights, ineffective resolution of reported issues, and billing mix-ups are also reported from time to time.