About Montcalm Marble Arch Townhouse
Montcalm Marble Arch Townhouse is a hotel located in the West End of London.
The climate control rooms of this hotel feature air conditioning, minibar, tea and coffee making facilities, bathrobe and slippers, ironing set, ensuite, free toiletries, hair dryer, flat-screen satellite TV, phone, in-room safe, free bottled water, free Wi-Fi and daily housekeeping.
The non-smoking hotel offers 24-hour front desk, luggage storage, laundry and dry cleaning services. Although there is no elevator lift on-site, porter service is available.
A full breakfast is offered daily for a surcharge.
Montcalm Marble Arch Townhouse is near entertainment venues and shopping. It's also within walking distance of the Selfridges, the Marble Arch tube station, the Wallace Collection Art Gallery and Hyde Park.
Positive Reviews
positive:
Staff with Sunny Disposition.
Guests commented that the staff always seemed to be smiling and helpful. Whether it's a speeding check-in or helping check bags to your taxi, you'll find a professional staff. In short, if you like people with a rosy outlook on life, you'll probably like this location.
positive:
Great for a West End Visit.
Many travellers like how conveniently close it is to Marble Arch Station, if you'd like to explore other areas around London. It's near shopping on Oxford and Regent Streets, as well as being in the heart of the West End.
positive:
Housekeeping Gets High Marks.
The majority of guests like the cleanliness of the hotel, particularly the guestrooms. So, if you're looking for a clean, comfortable room in the city centre, this location earns high praise.
Negative Reviews
negative:
Cramped Quarters.
A number of guests remarked that the rooms are small, even by European city standards. So if you're a larger individual, or you simply want more space, guests commented that this location isn't ideal for you.
negative:
Prepared to Climb Stairs.
This location does not feature an elevator lift. For some guests, this was an issue. If you’re unable to walk stairs, for whatever reason, you may have a problem by staying at this property. It should be noted, the hotel does offer porter service for luggage handling.
negative:
Overbooking headaches.
According to some guests claims they were transferred to other sister hotels because of overbooking at this location. For some individuals, this isn't a problem. For other travellers though, such as those who need to be in the West End, you could find yourself on the other side of London.