Hotel Mantra The Observatory (Port Macquarie, Australia)

Based on the sentiments of past guests, the hotel's location is one of its greatest assets. The beach is just a short stroll from the property, while other central Port Macquarie attractions, restaurants and shops are all within comfortable walking distance.

The general condition of the accommodation's rooms was well-received overall by former visitors. As well as being modern and well-maintained, most rooms were also said to provide fantastic views of the beach and ocean.

The indoor swimming pool area was a highlight for many previous guests that used the amenity during their stay at the hotel. Along with being reportedly clean and well-kept, the pool area was typically considered a great place to relax and unwind.

The standard of the Wi-Fi was lambasted on a somewhat regular basis by previous visitors that used it during their time at the accommodation. The wireless Internet's quality was often seen as intermittent in holding a stable connection.

Despite receiving positive feedback in terms of their conduct, the hotel's staff members were occasionally criticised in terms of their availability. Former guests have noted that the front desk is only open for limited hours each day.

While only a minor issue in the grand scheme of things, the key cards have proven to be problematic at times for past visitors that stayed at the accommodation. For those that had issues, the key cards were described as unpredictable when it came to accessing the rooms of the property.