About Homewood Suites by Hilton San Bernardino
The Homewood Suites by Hilton San Bernardino is a three-star extended-stay hotel where amenities available to guests include a heated outdoor pool and a spa tub. Nearby attractions include the Splash Kingdom Waterpark and Kimberly Crest House & Gardens.
The hotel offers studios and one and two-bedroom suites, each one providing a full kitchen and separate living and sleeping areas. For entertainment, there are 42” flat-screen TVs with cable and movies as well as complimentary Wi-Fi.
Facilities include concierge services, a gym, meeting and conference space, and free parking. Additional conveniences include a front-desk safe and luggage storage.
A free hot breakfast is served daily. Plus, there are four-times weekly complimentary evening receptions. The hotel also has a grocery store and offers a free grocery shopping service.
The Homewood Suites by Hilton San Bernardino hotel is a 15-minute drive from the Santa Fe Depot, 65 minutes from Disney California Adventure Park, and 90 minutes from Long Beach.
Positive Reviews
positive:
Very comfortable and spacious suites
Guests were clearly impressed with their rooms, with many
compliments being doled out. Two of the more common ones were that they very
spacious, with guests being delighted with the extra room, and that they were
very comfortable and well designed, making for a very enjoyable stay.
positive:
Fantastic customer service
Guests were very impressed indeed with the hotel’s staff. While they said that they were both welcoming and friendly, what most impressed was clearly their good attitude and helpfulness. There were many reports of staff going “above and beyond” when assisting guests.
positive:
Very good breakfast
The overwhelming majority of guests commenting on the breakfast found it to be very good. They enjoyed the taste, of course, but seemed most impressed with the wide variety of options available.
Negative Reviews
negative:
Breakfast can sometimes run low
A few guests mentioned that if they arrived towards the end of the serving period, they found that some buffet items had run out and were not replaced. They felt that they were missing out despite arriving within the proper serving times.
negative:
Some issues with the pool
A number of guests had issues with the pool. Some were disappointed to find that it was closed for maintenance during their stay, while others reckoned it was a bit too small to really be use for proper swimming.
negative:
A bit out of the way
A surprising number of guests mentioned that the hotel was a bit far from any attractions. They seemed to feel that they needed to travel the fairly long distance into San Bernardino downtown to find anything of interest.