About Heritance Tea Factory
Heritance Tea Factory is located in Nuwara Eliya, in a former tea factory on a plantation.
The 54 rooms of the hotel feature flat screen TVs, free bottled water, tea and coffee making equipment, tea produced on the plantation, large windows, and free Wi-Fi. Upgraded rooms offer DVD players.
The hotel provides guests with a restaurant, two bars, a spa, fitness centre, library, conference room, and putting green.
Every morning guests can enjoy a breakfast buffet. The Kenmare Restaurant and the TCK 6685 Restaurant, located in a converted train car, offer Sri Lankan and international cuisine. For beer, wine and cocktails, guests can visit the Hethersett Bar, and for tea guests can visit the Goatfell Bar.
Guests at Heritance Tea Factory are able to participate in nature hikes as well as tea picking on the plantation. Sita Eliya Temple and Nuwara Eliya are both about 40 minutes away by car.
Positive Reviews
positive:
Beautiful surroundings
Heritance Tea Factory Hotel is situated among beautiful tea plantations. You can enjoy a relaxing stroll through the gardens while taking in the stunning views of the hills. This location gives this hotel a unique atmosphere and puts you in a calm, relaxed mood.
positive:
Spotless throughout
The housekeeping staff are proud of where they work. They put in maximum effort into their jobs each day, which can be clearly seen in the results. You can be assured that your room will be spotlessly clean before you arrive. You can also count on the housekeeping staff to maintain a high level of cleanliness throughout your stay at this hotel.
positive:
Attentive staff
The friendly staff at Heritance Tea Factory Hotel will do all they can to make your stay as comfortable as possible. It is always nice to know that you are being looked after when away from home. You can rely on the staff for just about anything, no matter how big or small the task.
Negative Reviews
negative:
Slightly outdated interiors
There have been a couple of complaints regarding the outdated interiors at this hotel. Some of the furniture could also use some replacing, as they are visibly worn in places. An update in decor would give this hotel a better overall image.
negative:
Rooms on the smaller side
If you are looking for spacious accommodation, you might feel a little disappointed when entering your room for the first time. The rooms on offer at this hotel are smaller than many other hotel rooms in the area.
negative:
Not the best food
Although many guests enjoyed their stay at this hotel, the on-restaurant has proved a disappointment for many. A wider range of foods should be offered, while other guests would like to see a higher quality in food.