Hotel Heathman Lodge (Vancouver, USA)

Travelers are quite impressed by the striking interiors of this mountain lodge-inspired hotel. Douglas Fir log beams, stone and other natural touches, along with Native American artwork and accents that reflect the rich history and heritage of the Pacific Northwest are prominently featured throughout the property. The place even has birds sounds in the hallway. Even though the hotel was built in 1997, guests have commented that they feel like they have been taken back to another time.

People have commented that the friendly, helpful employees have actually enhanced their stay. The gracious hospitality of the staff make people feel comfortable and relaxed. All the empoloyees from the front desk to housekeeping and restaurant staff go out of their way to accommodate guests’ needs.

Guests appreciate the amenities from the flat-screen TVs to the Keurig coffee machines in the rooms. They also enjoy using recreational facilities such as the gym and swimming pool.

Individuals who aren’t fond of being cold should bring a sweater or put on a few layers of clothing since the rooms tend to be a little chilly. Guests have said they have gotten sick because of the cold temperatures in the rooms.

Firm mattresses have kept people up at night. Guests have said that the beds are very hard and extremely uncomfortable, and as a result were not able to sleep well because of back and neck pain.

The noise from the lobby, restaurant and piano player can make it kind of hard for people to hear what others are saying if the space is super crowded. Guests have said that check-in staff had to talk in a loud voice so they could hear them.