Hotel Extended Stay America Suites - Seattle - Bellevue - Factoria (Bellevue, USA)

Most guests say that the location of the hotel is very convenient, as it is easy to find and close to all major roads. They note that a shopping mall is right around the corner, and local restaurants are also near the property.

Many guests note that the rooms are very clean, saying the housekeeping is doing a great job during their weekly cleaning stints. All areas of the rooms attended to, including carpets, and hard-to-clean spots behind the furniture, and special attention is given to the bathrooms.

Most guests agree that the employees are welcoming and friendly, saying that they are willing to go the extra mile to ensure that the guests are comfortable during they stay. They note that all minor issues resolved quickly and efficiently, and that customer service is excellent.

Several guests note that some of the rooms are a bit small, and inconveniently laid out, saying that the kitchen is too small and too close to the bathroom. Some guests say that these rooms are not convenient for longer stays, and suggest inquiring at the front desk about larger rooms.

Some guests say that rooms are sparsely decorated, and are missing basic amenities, especially in the kitchen. They note that upon entry guests will not find coffee makers, nor kitchen utensils, and suggest asking about those at the front desk, as everything is provided on request.

Several guests note that the rooms facing the Interstate can get noisy, partly because of the traffic, but mostly because the parking lot is on that side of the property. They say that the wall are thin and let noise through, and suggest asking for a room on the other side of the property.