About City Express Junior by Marriott Tijuana Otay
City Express Junior by Marriott Tijuana Otay is a modern hotel with facilities in Tijuana's industrial zone, perfect for your next leisure or business trip. Save time and enjoy the peace of mind of having your clothes cleaned during your stay, at this hotel with laundry service available for an additional fee. In the morning, fuel up with an american-style breakfast which includes coffee and tea. Afterward, delve into Tijuana's nightlife, enjoy sports or entertainment events at Tijuana Racecourse, or visit Zona Río, a shopping hub featuring a range of stores, dining options, and bars. If you're wondering what to do in Tijuana, breathe in the fresh air at Morelos Park, an ecological sanctuary where you can experience zip lining, go-karting, or swimming. At City Express Junior by Marriott Tijuana Otay, you will always find the courteous service you deserve.
Positive Reviews
positive:
Close to airport, popular with business travelers
Situated just minutes away from Tijuana's international airport and close to the city's commercial centre, this property proved to be especially popular with those in town on business. This hotel was also convenient for those who had official business at the nearby U.S. consulate.
positive:
Clean and well-kept
The general feeling among guests was that this property is clean and well-kept. Rooms were found to be of a good standard and busy common areas were also noted to be very well maintained.
positive:
Good customer experience, nice breakfast
Many commented that staff are professional and polite and do their best to help and offer assistance as and when needed. Also, many liked the breakfast here, which featured local Mexican options. The chilaquiles were the hands-down guest favourite, with many really appreciating a change from standard American or continental breakfast offerings.
Negative Reviews
negative:
Dirty towels and small rooms
Guests were unhappy to find that the towels here were dirty and grubby. Most also felt that the rooms were uncomfortably small, with units unable to hold much more than a standard-size bed.
negative:
Widespread AC problems
Issues with in-room air conditioning systems seem to be an on-going concern here. Many recent past guests reported problems with AC units, leading to sweltering in-room conditions.
negative:
Property showing its age
Repeat clientele have consistently commented that, in terms of its overall ambience and appearance, this property is beginning to show wear and tear. Past guests feel that this hotel is not ageing well.