Hotel Botanico y Oriental Spa Garden (Puerto de la Cruz, Spain)

The good location is appreciated by guests. There are breathtaking views of the Atlantic Ocean and volcano (Mount Teide). The oriental gardens are, reportedly, very beautiful and serene.

The staff is reportedly well-trained, with a great customer service ethic. It is mentioned repeatedly that staff members are very polite.

The spa, to which all guests over sixteen have access, is described as excellent. Guests can enjoy it in an atmosphere of peace and tranquillity to which the oriental gardens provide a peaceful backdrop.

As in many hotels in the European continent, there are no tea or coffee making facilities in the rooms. This can be problematic for British and Irish guests, because this is a necessary facility in hotels and guest houses in the UK and Ireland. While its

There are a few guests who, although they liked the hotel, feel that the absence of a power shower is an oversight in a five star accommodation. To feel fresh, a shower with strong water pressure can be a real need for some guests accustomed to cooler cli

One of the biggest attractions of this hotel is the spa and many people come here specifically for this. Sometimes, the spa, or parts of it, may have to close for a few days for renovations and this is disappointing for guests who have come especially to