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    Hotel Aiden by Best Western South Reno (Reno, USA)

    Hotel Aiden by Best Western South Reno (Reno, USA)

    About Aiden by Best Western South Reno

    Aiden by Best Western South Reno is a budget property situated in the business district of Reno. Just across the street is the Reno Convention Center. The basic, air conditioned rooms feature en suite bathrooms, free Wi-Fi, cable TV with premium channels, and coffeemakers. Some rooms have microwaves and minifridges, as well as pool and courtyard views. The hotel features a seasonal outdoor pool, a business center and meeting/banquet facilities. Wi-Fi can be accessed freely throughout the hotel. A 24-hour front desk and laundry facilities are available. Free parking is also provided. Complimentary continental breakfast is served every morning. The Bankok Cuisine Restaurant is located on-site. Coffee/tea is served in the lobby. There are vending machines with snacks and beverages on-site. Many dining options are nearby. Meadowood Mall is six-minutes' walk from the Aiden by Best Western South Reno. Virginia Lake Park is three miles away.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pets
    • A/C
    • Restaurant

    Rating overview

    8.6
    trivago Rating Index based on 4976  reviews from:
    • Hotels.com(9.0/10)
    • LocationGood  7.9 / 10
    • RoomsOkay  6.7 / 10
    • ServiceGood  7.7 / 10

    Positive Reviews

    positive:

    Good location, value for money

    Guests loved the location of the hotel, not very far from Downtown Reno, and close to shopping options. They felt that the neighborhood was safe. They also felt that the hotel provided great service for a great price.

    positive:

    Spacious rooms

    Guests found the rooms to be spacious and airy, clean and comfortable. The analog TV was working well. The rooms were quiet and comfortable with minimal furniture. Guests loved the courtyard and pool views. The addition of microwaves and fridges was very convenient. The Wi-Fi speed was decent.

    positive:

    Efficient staff

    Guests always found the staff to be smiling and welcoming. Check-in and Check-out was fast and easy. They found them to be attentive and honest too.


    Negative Reviews

    negative:

    Outdated property

    Guests were of the opinion that the entire property needed to be updated. The concrete stairs seemed to be falling apart. The flooring was cracked. The pond at the entrance had stagnant water and bred mosquitoes.

    negative:

    Rooms are dated

    Many guests found the mattresses to be loaded with dust mites, causing sneezing and allergic reactions. They saw holes in the sheets and towels. The towels had a foul smell. Paints on the walls seemed to be peeling off. Rooms needed flat-screen TVs. Bathrooms did not have exhaust fans. The carpet was also very old and had burn marks

    negative:

    Breakfast menu needs improvement

    Guests suffering from diabetes noted that the breakfast was loaded with carbohydrates. They have recommended more protein options in the menu. They also wanted more variety in the menu. The toasters in the breakfast room were found to be perpetually out of order.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Terrace
    4. Pets allowed
    5. Non-smoking rooms
    6. Restaurant
    7. Snack bar
    8. Deck chairs
    9. WiFi in public areas
    10. Fax/Modem access
    11. Free WiFi
    12. Breakfast
    13. Hand sanitizer provided
    14. Safe distance
    15. Online check-in/check-out
    16. New safety protocols
    17. Cashless payment
    Room amenities
    1. Fireplace
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Electric kettle
    8. Air conditioning
    9. Radio
    10. Satellite TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Microwave
    18. Coffee machine
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00

    Contact

    5851 South Virginia Street,  89502,  Reno,  USA
    Telephone: +1(775)8294600 | Fax: +1(775)8263835 | 

    Frequently Asked Questions about Aiden by Best Western South Reno

    • Is there a pool area at Aiden by Best Western South Reno?

      No, Aiden by Best Western South Reno doesn’t offer pool areas.

    • Are pets allowed at Aiden by Best Western South Reno?

      Yes, Aiden by Best Western South Reno has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Aiden by Best Western South Reno?

      No, Aiden by Best Western South Reno doesn’t provide parking.

    • Where is Aiden by Best Western South Reno located?

      Aiden by Best Western South Reno is located in 5851 South Virginia Street, 89502, Reno, USA.

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