Holiday Inn Express Hotel and Suites Lake Charles, an IHG Hotel (Lake Charles, USA)

Holiday Inn Express Hotel & Suites Lake Charles' lobby is astounding. Upon entering, you are amazed by the glamorous designs. There is a big chandelier, a grand staircase, and a blue sofa with an enormous seating capacity. These make the place look like a mansion. Moreover, checking-in can be done in a breeze by the staff who treats you like royalty.

Rooms' layout makes the area look more spacious. Enough attention is paid to detail, yet the overall ambience is not overwhelming. There is a lot of storage space, which explains the presence of long-term guests. Furthermore, you won't encounter any problems with the air conditioners, which is great during hot weathers.

The presence of the appliances needed to prepare your own meals is handy if you have busy schedules. The fast Internet connection allows you to get some serious work done. Moreover, the meeting facilities are amazing and let you have successful events.

The property is near a road that can be filled by traffic even at night. The walls are not that thick. Thus, you are advised to choose the rooms on the upper floors & away from the road, close the windows, and wear earplugs to minimize the noise.

Some of the curtains have dust that can trigger allergies. The sheets sometimes have stains which look like blood. However, the staff replaces them as soon as possible upon notification.

Guests complained that some doors have loose hinges. Others won't lock completely. You need to slam strongly for them to close properly. Some of the carts have faulty wheels. However, the staff is always ready to help you with your luggage and fix things.