About Heritage Hotel
Situated in a convenient spot close to the M1/M69, Heritage Hotel Guest House offers comfortable accommodation, and one of the towns best Indian restaurants, right on-sight.
The rooms are relatively small and simply furnished, but have everything you need to have a good night’s sleep. Each features en-suite bathroom, TV, tea/coffee station and free Wi-Fi.
Reception is on hand to assist with local information, while there is also ample free parking on-site for motorists.
It is with its restaurant that Heritage Hotel really starts to shine. It serves delicious Indian food, and is quite well known and popular in the area. Western dishes are available as well. There is also a lounge bar, ideal for pre or post dinner drinks, or just to socialise with friends.
Narborough town centre and station is just 500 yards away, while Leicester is approximately seven miles to the north.
Negative Reviews
negative:
Lack of cleanliness throughout
The housekeeping staff at Heritage Hotel need to improve their work to better satisfy their guests There have been many complaints concerning the lack of cleanliness experienced in the private rooms. Guests have had issues with dirty bathrooms, floors and surfaces.
negative:
Staff need better training
It is critical that staff members at any hotel give a good initial impression, something that is a problem at this hotel. There have been complaints regarding the lack of friendly service experienced at this hotel. Better training for the staff could help to improve this aspect of hospitality.
negative:
Updates are needed
This hotel is in need of a complete renovation. There have been many complaints regarding this issues. The interiors are old and are showing their age. The furniture also needs to be replaced as they are worn in places, while the decor makes the interiors feel quite dingy.