About Al Ghufran Safwah Hotel Makkah
Located in the heart of Makkah, the 324-room, 4-star luxury Al Ghufran Safwah Hotel Makkah features a fitness centre with workout room and opulent accommodations overlooking Mecca. Wi-Fi is free.
The spacious, air-conditioned guest accommodations feature stellar views of the Holy Mosque or the city skyline, contemporary furnishings with a work desk, premium bedding, luxury linens, a flat-screen television, mini bar, and en suite bathrooms with complimentary toiletries.
Dar Al- Ghufran features a 24-hour multi-lingual reception desk, a concierge service, secure luggage storage, and currency exchange. Airport transfer and valet parking are available for a surcharge.
The chic restaurant features diverse international cuisine and 24-hour room service. Fine restaurants, coffee houses, and cafes are within a stone’s throw from the venue.
The property is within a 45-minute drive from King Abdulaziz International Airport.
Positive Reviews
positive:
A Brilliant Choice
Returning guests comment that the location is ideal for a relaxing leisure trip for a memorable business stay. The hotel features a business centre with Internet access, meeting rooms for conferences and gala events, 24-hour room service and first-class amenities. Guests note they will return again and always highly recommend the property to friends and business associates.
positive:
Nice Accommodations
Guests note that the spacious guest accommodation feature all the convenience and comfort amenities required for an enjoyable stay, noting that the rooms are well appointed, air conditioned and offer spectacular views of the city lights and Mecca.
positive:
Very Fine
Happy with the location and the luxury amenities, guests comment that the hotel is close to public transportation, air port transfer is available and the venue overlooks Mecca. Guests note they look forward to a return visit and found the complex ideal for their needs.
Negative Reviews
negative:
Could Be A Bit Cleaner
Some guests remarked that the hotel did not meet what they expected in a cleanliness standard for a 5-star hotel, noting stained tile and stained upholstery. Other guests comment that the hotel is ready for an update in order to return to its original elegance.
negative:
Beds Could Be Better
Several guests remarked that they beds could be better, remarking the mattresses are especially firm and a bit resilient for their preference and that the pillow menu is more decorative than functional.
negative:
Aloft Staff
Some guests comment that the staff is standoffish and distracted, and failed to make guests feel important or welcome, noting that guests requests seemed to be a bother.